FAQs
ARE ALL YOUR SHOES GENUINE LEATHER?
Yes! Eric Michael shoes are made of high quality leather. Both the upper and inner sole is genuine leather.
WHERE ARE YOUR SHOES MANUFACTURED?
Eric Michael shoes are made in Northern Italy.
HOW DOES YOUR EU SIZE CORRESPOND TO THE US SIZE?
| 35 | 4.5 - 5 |
| 36 | 5.5 - 6 |
| 37 | 6.5 - 7 |
| 38 | 7.5 - 8 |
| 39 | 8.5 - 9 |
| 40 | 9.5 - 10 |
| 41 | 10.5 - 11 |
| 42 | 11.5 - 12 |
DO YOU OFFER FREE SHIPPING?
Yes! We do offer free shipping in the USA. Please see our shipping and return policy here
DO YOU SHIP TO CANADA?
Unfortunately, we do not ship to Canada
Our international shipping policy may be viewed here.
DO YOU ACCEPT RETURNS?
At Eric Michael shoes, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return unused merchandise in its original packaging within 30 days of receipt. Please see our return policy here
CAN I EXCHANGE THE PAIR OF SHOES I PURCHASED FOR ANOTHER SIZE OR STYLE?
Absolutely! Please reach out to us at hello@ericmichael.com or call us at 347-934-3033 so that we can process the exchange. You'll receive the shoes you need without any additional shipping or return fees.
WHERE DO ERIC MICHAEL SHOES SHIP FROM?
We ship out of New York State.
MAY I PLACE AN ORDER OVER THE PHONE?
Yes! Our staff is available to assist customers with phone orders. You can call 347-934-3033 if there is no answer please leave a message and an associate will return your call as soon as possible.